Privacy & Policy


1. Information We Collect

When you visit Luxoravea.com, we may collect certain personal and non-personal information to provide you with a better shopping experience.

Personal Information

When placing an order or creating an account, we may collect:

  • Full Name
  • Email Address
  • Phone Number
  • Billing Address
  • Shipping Address
  • Payment Details (processed securely via payment providers)

Order Information

When you purchase products such as premium watches or perfumes, we may collect information related to:

  • Products purchased
  • Order history
  • Delivery information
  • Transaction details

Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP Address
  • Device and browser information
  • Pages visited on our website
  • Time spent on pages
  • Referral sources

This helps us improve website performance and customer experience.

2. How We Use Your Information

We use the collected information for the following purposes:

  • Processing and delivering your orders
  • Providing customer support and responding to inquiries
  • Sending order confirmations and shipping updates
  • Improving our website, services, and product offerings
  • Personalizing your shopping experience
  • Sending promotional offers and updates (only if you subscribe)
  • Preventing fraud and ensuring secure transactions

3. Payment Security

All payments made on Luxoravea.com are processed through secure third-party payment gateways.

Luxoravea does not store or directly process sensitive payment information such as credit/debit card numbers.

Payment providers handle all transactions using industry-standard security protocols.

4. Cookies and Tracking Technologies

Luxoravea uses cookies and similar technologies to enhance your browsing experience.

Cookies allow us to:

  • Remember items in your shopping cart
  • Save your preferences
  • Analyze website traffic and performance
  • Deliver relevant advertisements

You may disable cookies in your browser settings, but some website features may not function properly.

5. Sharing of Information

Luxoravea does not sell or trade your personal information.

We may share your information with trusted partners who assist in operating our business, including:

  • Payment processors
  • Shipping and logistics partners
  • Website hosting providers
  • Analytics services

These partners are only given the information necessary to perform their services.

6. Data Protection

We take appropriate security measures to protect your personal information, including:

  • Secure SSL-encrypted connections
  • Protected payment processing systems
  • Limited access to personal data

However, no online platform can guarantee absolute security.

7. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request corrections to inaccurate information
  • Request deletion of your personal data
  • Opt out of marketing communications at any time

You may contact us to exercise these rights.

8. Third-Party Links

Our website may contain links to third-party websites. These sites operate independently and have their own privacy policies. Luxoravea is not responsible for their content or privacy practices.

9. Children's Privacy

Luxoravea does not knowingly collect personal information from individuals under the age of 13. If such information is identified, we will remove it immediately.

10. Updates to This Policy

Luxoravea may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

Luxoravea

Website: https://www.luxoravea.com

Email: Emonhassan2006@gmail.com

Address: Dhanmondi,road-2, Shimanto Square Shopping mall, Lift level -3, Shop No - 327/A, Dhaka, Bangladesh, 1205